Our Terms of Use
Welcome to Boxypack! These terms govern your use of our packaging services and website.
By using our services, you agree to be bound by these terms. Please read them carefully to understand your rights and responsibilities when working with us.
Fair & Transparent
Clear terms that protect both you and us in our business relationship
Agreement to Terms
These Terms of Use ("Terms") constitute a legally binding agreement between you and Boxypack ("Company," "we," "us," or "our") regarding your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
Our Services
Custom Packaging
- Design and manufacturing of custom boxes
- Printing and branding services
- Material selection and consultation
- Prototype development and testing
Customer Support
- Design consultation and advice
- Order tracking and updates
- Technical support and troubleshooting
- Post-delivery assistance
Order Processing
- Quote generation and pricing
- Payment processing and invoicing
- Production scheduling and management
- Quality control and inspection
Service Limitations
- Minimum order quantities may apply
- Lead times vary by complexity
- Rush orders subject to availability
User Responsibilities
Accurate Information
Provide accurate and complete information for quotes, orders, and communications.
Legal Compliance
Ensure your designs and content comply with applicable laws and regulations.
Timely Communication
Respond promptly to requests for information and approvals during production.
Payment Terms
Payment Schedule
- 50% deposit required to start production
- Balance due before shipping
- Net 30 terms available for qualified accounts
- Rush orders require full payment upfront
Accepted Methods
- Credit cards (Visa, MasterCard, American Express)
- Bank transfers and wire transfers
- PayPal and other digital payment methods
- Company purchase orders (with approval)
Intellectual Property
Your Content
You retain ownership of all designs, artwork, and content you provide to us. By submitting content, you grant us a license to use it solely for the purpose of fulfilling your order and providing our services.
We will never use your designs for other customers without your explicit permission.
Our Content
All website content, designs, processes, and materials created by Boxypack remain our intellectual property. This includes our website design, packaging templates, and proprietary manufacturing processes.
Limitation of Liability
To the maximum extent permitted by law, Boxypack's liability for any claims arising from our services is limited to the amount you paid for the specific order in question.
We are not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities.
This limitation applies regardless of the legal theory on which the claim is based, whether in contract, tort, or otherwise.
Contact Information
Legal Questions
If you have any questions about these Terms of Use or need legal clarification, please contact us:
Design City, DC 12345
General Inquiries
For general questions about our services or orders, please use our main contact channels.
Our customer service team is available Monday-Friday, 9 AM - 6 PM EST.
Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising from these Terms or our services will be resolved in the courts of Delaware.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Exceptional Design That Leaves a Lasting Impression
Get a custom quote for your premium boxes today. Experience the difference that luxury packaging makes.