SMS Terms & Conditions

SMS Consent Communication

By opting into SMS communications from BoxyPack, you agree to receive text messages related to our packaging services and customer support. Phone numbers collected for SMS consent are not shared with third parties for marketing purposes.

Types of SMS Communications

If you consent to receive messages from BoxyPack, you may receive SMS communications related to:

• Order Updates – Notifications about production and shipping status.
• Service Notifications – Important account or order-related alerts.
• Billing Updates – Invoice reminders and payment confirmations.
• Customer Support – Responses to inquiries and packaging assistance.

Example: “Hello, this is BoxyPack. Your custom packaging order is now in production. Reply STOP to opt out at any time.”

Message Frequency

Message frequency may vary based on your order activity and support requests. You may receive up to 10-15 SMS messages per week regarding updates, support, or billing notifications.

Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier and pricing plan. International messaging charges may also apply.

Opt-In Methods

You may opt in to receive SMS messages from BoxyPack by:

• Submit a form on our website.
• Checking the SMS consent box during checkout or inquiry submission.
• Providing verbal consent during communication with our team.

Opt-Out Method

You can opt out of SMS communications at any time by:

• Replying “STOP” to any SMS message.
• Contact our support team directly for removal from our messaging list.

Once unsubscribed, you will no longer receive SMS messages unless you opt in again.

Help & Support

If you need assistance, you can:

• Reply “HELP” to any SMS message.
• For support, email us at: info@boxypack.com
• Contact our team directly at: +1 (929) 610-6255