SMS Terms & Conditions

BoxyPack – SMS Terms & Conditions

SMS Consent Communication

By opting into SMS communications from BoxyPack, you agree to receive text messages related to our custom packaging services. The phone numbers collected for SMS consent will not be shared with any third parties or affiliates. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Types of SMS Communications

If you have consented to receive text messages from BoxyPack, you may receive messages related to:

• Order Updates – Notifications regarding your custom packaging orders, production status, and shipping.
• Service Notifications – Important account updates or alerts.
• Billing Inquiries – Payment confirmations or invoice reminders.
• Conversational SMS – Responses to inquiries and support-related conversations.
• Promotional Offers – Occasional offers related to our packaging products and services (only if you have consented).

Example: “Hello, this is BoxyPack. Your custom packaging order is now in production. Visit www.boxypack.com for details. Reply STOP to opt out at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 10-15 messages per week related to your order status, billing, or support. Example: “You may receive up to 10-15 SMS messages per week regarding order updates and account notifications.”

Potential Fees for SMS Messaging

Standard message and data rates may apply based on your carrier's pricing plan. Additional fees may apply if receiving messages internationally.

Opt-In Methods

You can opt-in to receive SMS messages from BoxyPack in the following ways:

• By submitting an online form on our website.
• By checking the SMS consent box during inquiry submission, account setup, or service registration.
• By providing verbal consent during a conversation.

Opt-Out Method

You may opt out of receiving SMS messages at any time by:

• Replying “STOP” to any SMS you receive.
• Contacting us directly to request removal from our SMS list.

Once you opt out, you will no longer receive SMS communications unless you re-subscribe.

Help & Support

If you need assistance, you can:

• Reply “HELP” to any SMS message.
• For support, email us at: info@boxypack.com
• Contact our team directly at +1 (929) 610-6255.